“Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage; both, because it is so powerful and so rare.””
OBJECTIVE
This team development workshop for shared services or support group members is geared not only to enhance the ability to work together, but also to become more aware of how they are perceived by their internal customers. In order to be viewed as a valuable partner, this course will highlight the need to actively anticipate business needs and foster continuous improvement.
LEARNING TOPICS
- Knowing yourself and your Team
- Team Traits – Strengths and Development Opportunities
- Team Appreciation and Engagement
- Anticipating Business Needs / Adding Value (Action Learning)
- Fostering Innovation and Continuous Improvement
DURATION / AUDIENCE
2 Day workshop with Shared Services Team Leader(s) and team members (Finance, IT, Procurement, HR).
ASSESSMENT TOOLS
- DiSC Team View / Lumina Team
- Team Engagement Survey
- Team 360