“We want to understand what works here rather than what worked at any other organization.”
OBJECTIVE
The reason great brands focus on organizational culture first and foremost is so it will drive ultimate business success. They opt for the long-term sustainability of culture versus the limited focus of an annual strategy. As Peter Drucker famously stated, ”culture eats strategy for breakfast.” It can be enlightening to ask yourself and others in your organization the characteristics that make up the company culture. Quest is an organic, collaborative assessment that employs both qualitative and quantitative methods to ‘climb under the hood of your organization’ to discover the underlying attitudes, beliefs and values. The results will then be used to establish if your organization needs a cultural overhaul. With the right passion, drive, commitment, planning, and business processes; it is possible to shift the cultural pillars of any organization. Following is the recommended consulting engagement model:
1. CURRENT CULTURE MEASUREMENT
- Gather qualitative and quantitative data
- Establish current Organizational Culture Profile
- Discuss Strengths and need for Cultural overhaul
2. DESIRED CULTURE DEFINITION
- Identify Cultural North Star
- Recognize gaps between current and desired cultures
- Communication Strategy of Future Culture Profile
3. CULTURAL TRANSFORMATION PLANNING
- Build cultural transformation map and approach
- Plan to engage and secure commitment from all organizational team members
4. SUSTAINMENT STRATEGIES
- Design and implement business processes and tools that drive future cultural behaviors
- Embed recognition systems to reward desired culture